Nestor · About · Sheet 01 of 05

you want a sales team that never loses a good deal to silence. here’s the thinking behind it.

Nestor is named for the counselor who advised kings: the one voice in the room who remembered what had been said and knew what to do next. We built a CRM to play that part for small and mid-sized sales teams.

§ 02 — The problem

most pipelines fail by omission

A sales team of six does not lose deals to a better competitor nearly as often as it loses them to a quiet week. A proposal goes out on a Tuesday, a reply never comes, and by the following Wednesday nobody can say who was meant to follow up or what was last promised.

The tools meant to prevent this tend to make it worse. They were designed for the manager’s report rather than the rep’s morning, so reps feed them reluctantly, the data thins out, and the forecast becomes a guess dressed in a chart.

A CRM should be something a rep opens because it helps, not because someone is checking.

Nestor starts from the opposite end. The board, the score and the timeline exist to answer one question for the person holding the phone: which opportunity deserves my next hour? The reporting for everyone else is simply what falls out of that.

§ 03 — Principles

five rules we check every feature against

If a proposed feature breaks one of these, it does not ship, however good it looks in a demo.

  1. I

    the rep comes first

    Every screen is judged by whether it saves a rep a minute on Monday. Manager views are built from what reps already do, never from extra data entry.

    Test: zero new fields
  2. II

    a number must show its working

    A lead score opens into engagement and fit. A forecast breaks into closed, commit and best case. Nobody should have to take a black box on trust.

    Test: can it be argued with
  3. III

    your stages, not ours

    Teams sell differently. Stage names, order and win probabilities are yours to set, and the whole product follows your drawing of the process.

    Test: rename without support
  4. IV

    silence is a signal

    An idle deal is information. Nestor flags it at the threshold you choose and attaches the last thing said, so the follow-up is a minute’s work.

    Test: nothing goes quiet unseen
  5. V

    prices you can read in one glance

    Three plans, billed once a year, with the limits written beside the price. No seat calculators, no add-on tiers hidden behind a call.

    Test: fits on a postcard

§ 04 — How it is built and supported

one record per person, and a quiet product around it

The architecture is deliberately plain: every email, call and meeting attaches to a single contact, and every other view reads from there.

Fig. 07 — One record, many views

the contact record is the source

Boards, scores and forecasts are all views over the same timeline. Edit a deal on the board and the forecast moves, because there is only one place the fact lives.

01

imports that merge first

People, companies and past threads are matched before a duplicate ever reaches the board.

02

support by email, answered by people who use it

Write to support@nestoragency.com. Questions about stages, scoring and forecasts are answered by the people who maintain those features.

Fig. 08 — Contact timeline

§ 05 — Where it is going

the next drawings on the table

Direction rather than dates. We would sooner ship one thing that holds up than announce five that don’t.

  • Now

    sharper scoring

    More behaviours a team can choose to reward, each one shown in the score breakdown.

  • Next

    forecasts that explain themselves

    Week-on-week movement per rep, with the deals behind each change named in the line.

  • Later

    more threads on the timeline

    Further support, call and delivery tools feeding the same record, beside the emails already there.

§ 06 — Begin

you now know how nestor thinks. see what it costs.

Three plans, from $89 a year. Open the board on Monday and let a ranked list write your week.